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When the recipient clicks on their email and redeems their e Gift, you will automatically receive an email notification. To purchase a DVD or CD version of a course and mail it to a friend, please call customer service at 1-800-832-2412 for assistance. We can exchange the e Gifted course for another course of equal value. Please email customer service at ([email protected]) or call our customer service team at 1-800-832-2412 for assistance. Because the gift is sent immediately, it cannot be returned or exchanged by the person giving the gift. If they are not yet a customer, we will help them set up a new account so they can enjoy their course in their My Digital Library or via our free mobile apps.